Made to Order

Each THENN piece is made to order.

Production and delivery

After you place an order, we will contact you to discuss any special sizing requirements. Made-to-order production takes approximately 14 days. Once your order has been dispatched, delivery is estimated to take a further 2–3 weeks, depending on the destination country. If you need your piece for a particular date, please contact us before ordering so we can discuss the timing.

Sizes, length adjustments and bespoke design

THENN offers three standard sizes, with garment length adjustments available by request. If you would like an existing style tailored to your measurements, or a bespoke design developed around your fabric preferences, occasion and fit, contact THENN before ordering. These services may involve additional charges. Confirm the measurements, service scope and applicable terms with the team before proceeding. Garments made to a custom length or tailored to your measurements cannot be returned or exchanged for a change of mind. This does not affect any rights you may have regarding faulty or incorrectly supplied goods.

Contact THENN to discuss your preferred style, measurements, fabric or occasion before placing a custom order.

Read our guide to production, dispatch and delivery for the steps involved.